We offer a hassle-free, 14 days return policy on all items above $100. Our refund and exchange policy covers item price only. We simply cannot take responsibility for packages lost during shipment, so ensure you follow the tracking number and shipment information provided with each purchase. All returns must be in “as new condition” in original packaging, with all tags, instructions and other documentation that came with the product (s). And our return and exchange policy requires that each and every consumer provide proof of payment. Our returns and exchanges policy is not applicable on sale merchandise.